WhatsApp Business

WhatsApp Business

Views: 227
Rated 4.0 stars out of five star
2,712 Total

  • Required Android: 4.0.3 and up
  • Installs: 500,000 - 1,000,000
  • Published/Updated Date: January 23, 2018

Screenshots
Description

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

---------------------------------------------------------
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com (mailto:smb@support.whatsapp.com)


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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WhatsApp Business APK Version History
User Reviews
4.0

2,712 Total
5 1,661 
4 335 
3 236 
2 125 
1 355 
Unknown
Unknown
January 24, 2018

Hi team, As a business, WA business should have these two key features; Ability for "anyone" (but blocked of course) who has my number to see my status updates, not all customers I have their number saved, tough they have it. Why not outreach to them? 2. Ability to have WAB on two devices, why shouldn't my workers be able to respond as well? Full Review

 Sakthi Kamal Nathan Sambasivam

Does everything I expected but my business profile hasn't been verified yet. The grey question mark is still there. I'm using two businesses in parallel and both business WhatsApp shows grey question mark. Please resolve that, I'll rate 5 stars. Otherwise a good app for business. I believe you would bring as many features as we wish in future. Thanks to the developers. Please fix this issue. Full Review

 ashish suthar
ashish suthar
January 25, 2018

Nice concepts, we can understand this version still in baby step mode. Need some improvements like. 1) can have visiting card image sent as autoreply to new contact's message. 2) this is a business app, so as there should be option to put some catalogue like presentation instead of just status. 3) Spam message filter. 4) Filter Fraud accounts to increase usage reliability. 5) Direct mail option mean integration with Gmail or other. Full Review

 Shubhendu Sinha
Shubhendu Sinha
January 23, 2018

In this app, when we create a broadcast list for our customer we have to add each no.. which is not practically good... There should be option just add the no. right from broadcast list add recipient without adding that no. In phone book. Pls do it & also add filter option in group chats so that conversation from one member can be segregated. Full Review

 Parteek Dhawan
Parteek Dhawan
January 23, 2018

It needs lots of improvement in features. It has nothing special but a detail of business. It should have auto-reply system (like sending rate list in auto reply), send sample images very fast to many customers (if auto-reply then would be better), should have schedule messages option, should have a small catalog option to show some products (in personal we have status similarly in business we should have catalog which contains product images which doesn't dissapear after 24 hours but remains there as long as we want, customer categories so that we can show product categories to some customers and different products to some other customers and some more which can help in saving time and better business. OR provide API so that other can develop if you are unable to provide these feature, many good IT people are available in market. But atleast provide something useful. Full Review

 Neisau Seyie
Neisau Seyie
January 24, 2018

Well what I really liked was the Away Message and Welcome message system, but the problem is this messages are not forward to any person who messages unless the app is opened so that's kinda setback. Otherwise all in all good Full Review

 Ihsan Muhyen
Ihsan Muhyen
January 24, 2018

I really appreciate the launch of this app. Would be better if user can generate link from their profile and put it to their website. So customers will directly open their whatsapp and chat with the business. Last but not least, it'll be 1000 times cooler if bussiness profile shown when chatting instead of phone number. Full Review

 KRISH
KRISH
January 24, 2018

As per new update, it's good, but not like as my expectation. For business WhatsApp, again installing another app. If you can update the old app and add an option for changing your account to business. It will be better for all user. For example, check instagram App, they are updating the old app in a better way, without devloping any business app. Full Review

 Blake Kemmis
Blake Kemmis
January 23, 2018

Since the app does not allow you to enter an extension for the phone verification, I cannot receive the code on our landline. I contacted support and were not helpful. Until this is fixed, I can't even set it up or use it. Full Review

Unknown
Unknown
January 24, 2018

Can't verify my business, and it should have a feature to mark some contacts where Away messages won't be send automatic.. Like you can choose contacts which are not business oriented like my employees... Full Review

 Dhanraj Saini
Dhanraj Saini
January 24, 2018

I will give 5 STARS when i see these NEW FEATURES- 1) email service, so that we can access our any email through this single app 2) what if it contains an online contact directory of businesses? 3) Put a mark on Contacts whether they are customer or other businesses to deal with, within this app 4) should it contain a feature naming "payment facility"? 5) etc..... :-D (don't want to reveal all potential features :-P Full Review

 rajesh nair
rajesh nair
January 24, 2018

I am stuck at transition between WhatsApp messenger and WhatsApp business. It's not properly compiled app you have tasted it before. Now iam unable to re verify my number to old WhatsApp what should I do now????? Full Review

 Ahmet Deveci
Ahmet Deveci
January 23, 2018

Still no support for landline, despite advertising it as such. We have a freephone number (0800) and it doesn't recognise during setup. Full Review

 Aarif Sheikh
Aarif Sheikh
January 23, 2018

Wel done team it's good concept but need to some additional change let me suggest products chart some how to show products price and pic on background wallpaper profile we can make it products edit tabe display Full Review

 Ivan Hoe
Ivan Hoe
January 23, 2018

Ridiculous My client is in all my old number, why we can't use the same number at the same time in wa messenger and wa business? Full Review

 Gazab Boys
Gazab Boys
January 23, 2018

Please add some online payment method in this app it will be more helpful for many businesses.. I hope WhatsApp team will work on it . Waiting for your reply Full Review

 Priya Bharat
Priya Bharat
January 24, 2018

Heating issue solved

 Khan Naved
Khan Naved
January 24, 2018

unable to use same number for both the apps. I am using same number for both the apps n the number is also on same mobile. What to do? Full Review

 Mukesh Sharma
Mukesh Sharma
January 24, 2018

I want same number to work on both apps so that I can ease my self in bussiness chats but carrying one other phone number increases my Carrier services cost please think about it. And as every where my personal number is given for verification like in bank records legal forums, and government agencies. Full Review

 sandeep b
sandeep b
January 24, 2018

this is waste with out searching an nearby vendor option ...check hyfll simillar app with searching option Full Review

Unknown
Unknown
January 24, 2018

Wonderful app develop by Whats app developer. Please Add a feature for individual alert while not available. Full Review

 Zuber Ali
Zuber Ali
January 23, 2018

Its a good Idea thanks whatsapp. I wants to know how can I varified my account Full Review

 Chaman Sharma
Chaman Sharma
January 24, 2018

Feature Request: Good app for some more features, but there should be more integrations as a point of view from a business.. Plus the send away message should have an ability to send after 5 or 10 mins of inactivity instead of send always.. Please add this in the next update! Full Review

 Tanry Ariandi
Tanry Ariandi
January 24, 2018

I can't send any photos. When i click gallery, the screen stop working. Please fix this problem guys, otherwise my business will going down. Full Review

 Wagh Sagar
Wagh Sagar
January 23, 2018

Pls add our business profile IT SOFTWARE In category Application is useful Full Review

 H.P.DISTRIBUTORS kanpur
H.P.DISTRIBUTORS kanpur
January 24, 2018

Quick replies with shortcut keys are not working in web browser. There should be also the feature of auto reply like "thanks for your order when a customer place an order" and "we will respond you shortly" when a customer send a request or query. Full Review

 Sajid Ali
Sajid Ali
January 24, 2018

I can add multiple members in a broadcast group..but the messages what im sending is not reachable to customer...pls resolve it Full Review

 Rahmad Mukti
Rahmad Mukti
January 23, 2018

Thank you that what i need for my business, so far it's good. Full Review

Unknown
Unknown
January 23, 2018

Thanks WhatsApp Team, you rock !! But, How to verify my business number? Please help me out. Full Review

 Edgardh Akemi
Edgardh Akemi
January 24, 2018

I have issue with sending picture and video, sometimes it won't work, please fix it, I'm using Xperia z5 Full Review

 manish gupta
manish gupta
January 24, 2018

I like this app for business man Like for anything fully loaded app Full Review

Unknown
Unknown
January 23, 2018

Won't use normal WhatsApp and WhatsApp business on same mob no Full Review

 Camilo Ramteke
Camilo Ramteke
January 24, 2018

That verified thing on your profile may cause bad taste ... Please solve Full Review

 Jessica Angela
Jessica Angela
January 23, 2018

Please make Whatsapp Business be able to edit Business Name Full Review

 IMPACT FOUNDATION
IMPACT FOUNDATION
January 23, 2018

Extraodinery app from whatsapp . Please increase friends limit in group to 5000 or more , Give admin a power to delete any ones message in group. My kudos to Whatsapp Full Review

 Patel Vimal
Patel Vimal
January 24, 2018

My phone note start this Unable to connect this type of error Full Review

 Munavvar Patel
Munavvar Patel
January 24, 2018

My business profile hasn't been verified yet. Full Review

 Sabah Ashraf
Sabah Ashraf
January 23, 2018

How to remove grey question mark on business account? Full Review

 Abhishek sharma
Abhishek sharma
January 24, 2018

How to verify profile. Feature not explained. Full Review

 Harry Singh
Harry Singh
January 24, 2018

I was unable to find its benefits

Comments

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